Purpose of Position
Owns the application lifecycle which includes scheduling, coordinating and the management and execution of releases across the entire Salesforce platform. The releases can be inclusive of application updates, Projects releases, new functionality or hotfixes across the whole pipeline reaching Production as the final stage.

Responsibilities and tasks

• Owns Salesforce solutions release processes including source control.
• Manage release schedule and key release milestones across one or more Salesforce
• Developing and executing deployments for cloud services.
• Work with developers to properly resolve conflicts, deployment errors, issues and meet code coverage

Key Skills/Knowledge

• Experience with Salesforce (preference Commerce BtoB Cloud)
• Experience with Azure Repos + Pipeline
• Managing and Configuration
• Branch Strategy
• Scripting
• Experience using Salesforce DX, Salesforce CLI
• Experience with Copado
• Understanding of workflow
• Creation of user stories, promotions, deployments
• Customizations
• Good Comunication and active listening
• Be the point of contact for Releases communications, questions and doubts

Purpose of Position
This role requires strong technical skills along with a deep understanding of quality assurance best practices and development in the Salesforce ecosystem. Additionally, the ability to lead and mentor other team members is essential.

Responsibilities and tasks

• Planning and Strategy:
  • Develop quality assurance strategies for Salesforce projects, ensuring alignment with business objectives and the delivery of high-quality products.
• Test Design:
  • Create detailed test cases based on user requirements, user stories, and technical specifications to ensure comprehensive coverage.
• Automation:
  • Lead test automation for Salesforce applications using tools such as Selenium, Apex Test Classes, and other automation frameworks.
• Test Execution:
  • Execute manual and automated tests, identify and document defects, and collaborate with the development team for resolution.
• Process Optimization:
  • Identify opportunities to improve testing processes and propose solutions to increase efficiency and software quality.
• Cross-functional Collaboration:
  • Collaborate closely with development teams, business analysts, and other team members to understand requirements and ensure the quality of the final product.
• Automation Maintenance:
  • Maintain and update automated test scripts as needed to reflect changes in the application and business requirements.
• Documentation:
  • Create detailed documentation of test cases, test results, and other quality-related artifacts.

Key Skills/Knowledge
It needs to have an advanced level on the following skills:

• Demonstrated experience in planning and executing quality assurance strategies for Salesforce-based applications.
• In-depth knowledge of the Salesforce platform, Apex, Visualforce, and cloud development processes.
• Practical experience in designing and executing manual and automated tests.
• Strong skills in test automation tools such as Selenium, Apex Test Classes, etc.
• Excellent problem-solving skills and ability to work collaboratively with cross-functional teams.
• Salesforce certifications, such as Salesforce Certified Platform Developer, are a plus.
• Experience in agile software development environments.

Purpose of Position
A Salesforce Developer is expected to build SFDC project solutions based on the Tech Leader guidelines and Technical Architect recommendations, using both declarative and code-based tools.

The Salesforce developer is first an admin that knows and understands when to use the declarative tools before building code-based solutions.

Responsibilities and tasks

• Implementing SFDC solutions based on Force.com platform.
• “First-admin” approach.
• Understand the end-to-end process.
• Validates that any built solution has been delivered correctly.
• Performing and understand the importance of making Unit Tests.
• Defining Object schemas to support Salesforce business customizations.
• Integrating external systems with Salesforce.
• Produce clean, efficient code based on specifications.
• Recommend and execute improvements.
• Ability to learn new languages and technologies.
• Attention to details.
• Work on how you work.

Specialized skills

• Salesforce declarative tools
• Data model
• Integrations: SOAP, REST API, ETL
• Object Oriented programming
• Implementation of Patterns of Enterprise Application Architecture
• Salesforce backend and frontend development tools
• Frontend and backend development
• Version Control Software: Git
• Deployments

Soft skills

• Learning skills
• Independence & Reporting
• Oral Communication
• Team Collaboration
• Client Business Knowledge

Purpose of Position
Tackles complex business challenges and solve them through business improvements. Delivers innovative solutions using Salesforce to ensure customers success. Enjoys working with multiple teams to bridge the gap between business problems and technical solutions. Has in-depth knowledge of business processes and Salesforce makes him/her a trusted advisor. The success of the customer is his/her #1 priority.
Analysing the business needs capturing them in a detailed and understandable way for defining the project scope.
Defining the overall solution design including proper high-level architecture aligned with Salesforce products and clouds to meet customer’s requirements.
Compose all the necessary documents that a software project requires.
Ensure the project successful completion helping with the organization and following best practices.
Maintain a good customer relationship being the bridge between the technical team and the business.
Communicate on time any problem or complex situation on the project to their Lead.
Salesforce evangelist.

Responsibilities and tasks

• Analyse
• Business processes and current solutions
• Business needs and requirements
• Platform potentials and limitations
• Help to identify pain points
• KPIs for customer success
• Challenge existing solutions
• Design (aligned with Salesforce products and best practices)
• User interactions with the system
• Architecture and data structure
• Processes and features
• Data management strategy
• Security model
• Document
• Detailed requirements (user stories)
• Functional documentation
• Solution architecture diagrams
• Data modelling diagrams
• Processes flows and diagrams
• User manuals
• Meeting minutes
• Implement
• Salesforce Platform configurations
• Data & environment preparation
• Functional walkthrough and review
• Lead
• Discovery and refinement meetings/workshops
• Solution implementation and coordination
• Demos and presentations
• Trainings and UATs sessions
• Go live activities

Purpose of Position
The Salesforce Technical Architect plays an integral role of the Technical Design and Execution Authority, road mapping projects from a coding perspective, gathering complex requirements and converting those to efficient and live solutions. It is responsible for ensuring our technical solutions enable, satisfy and advance our client’s needs and objectives while adhering to the highest technical and security standards, and ensuring our teams develop their knowledge and skills accordingly.

The Salesforce Technical Architect role is expected to have a deep knowledge and experience working across the entire Salesforce ecosystem across the different perspectives:

• Performance
• Large Data Volumes
• Security
• Integrations
• Identity and authentication management

Responsibilities and tasks

• Analyze, design and define technical solution architectures.
• Custom vs Standard
• Config vs Dev
• Scalability
• Storage
• Performance.
• Conduct, facilitate and/or provide estimates of any range, ROM, conceptual, budget or definitive.
• Control work items estimates.
• Define the architecture landscape and key technical decisions that will drive the project.
• Define tools to run the implementation.
• Ensure best development practices and define guidelines within the project/team.
• Integrating external systems with Salesforce.
• Leading development teams and interacting with the client for prospect businesses.
• Configuring Salesforce with Continuous Integration systems.
• Constantly learning about Salesforce technical tools and releases.
• Ability to learn new technologies that might be required for the conditions of a project.

Purpose of Position
It needs to have an advanced level on the following skills:

• Learning skills
• Independence & Reporting
• Oral Communication
• Team Collaboration
• Client Business Knowledge
• Leadership & Team Coordination
• Negotiation: Advanced

Purpose of Position
Responsible for designing quality, scalable, and performant solutions inside Salesforce, ensuring it all fits together into a coherent and attractive solution.

Responsibilities and tasks

• Understanding current business needs and requirements.
• Designing and delivering the best possible solution for your project, and be certain that what you’re proposing is bulletproof.
• ultimately responsible for whether that project succeeds or fails based on your decisions and solution

Key Skills/Knowledge

• Experience with Salesforce Commerce B2B Cloud
• Able to look at the wider picture (multi-cloud) when approaching a Salesforce project.
• Solid Understanding of Salesforce’s best Practice
• Teamwork
• Leadership
• Communication
• Problem Solver
• Mentor Mindset

Purpose of Position
Implements integration flows using MuleSoft's Anypoint Platform.
Researches new technologies every day including Web Services, HTTP, JMS and many types of Enterprise Software and Software-as-a-Service.
Responsible for building integration flows that meet the best practices.
Always seeking the way to improve.

Responsibilities and tasks

• Analyzes, define and document integrations patterns.
• Identifies design and standardize services and APIs.
• Designs and build services from scratch, taking care of the performance, best practices and security.
• Handles inquiries and problems of integration products, delivering outstanding service

Purpose of Position
The Marketing Cloud Consultant focuses on the daily operations needed to successfully run a client's email marketing and SMS/Push Notifications program. The successful Consultant will create client-specific documentation, complete basic reporting, and troubleshoot client issues. This role is also responsible for assisting the program management teams with campaign deployment and basic platform support needs.

Provide a first level of support to email marketing clients.
Coordinate with internal teams to resolve complex issues.
Utilize Salesforce Marketing Cloud (ExactTarget) to modify and update subscriber lists and create segmentation groups.
Collaborate and contribute ideas at marketing planning meetings.
Develop and document efficiencies in current and future processes.
Defining the overall design, including proper high-level architecture for the Marketing Cloud platform and other SFDC clouds to meet customers’ requirements.
Helps setting customer expectations in terms of solution.

Responsibilities and tasks

• Creates a feasible Salesforce solution which complies with business needs.
• Manages customer expectations in terms of solution.
• Drives customers and partners to build standardize solutions instead of custom ones.
• Promotes Salesforce and Cloudgaia best practices.
• High level knowledge of other Salesforce clouds: Service, Sales, Community and Commerce Cloud.
• Present high-level overviews of the Salesforce Marketing Cloud architecture and integrations capabilities.
• Works with multiple cross-functional teams.
• Understands and helps defining KPIs for customer success.
• Documentation: business processes, data modeling, training material, presentations, etc.
• Identify sales opportunities in customers.
• Leads discovery workshops.
• Validates technical estimations.
• Validates workshops agenda.
• Be up to date with Marketing Cloud new features.
• Documents and communicates solutions that can be used by other teams.
• Provides internal training.
• Installs the connector in Salesforce Orgs (Standard).
• Creates and maintains Marketing Cloud Journeys (no code involved).
• Build standard email automations (no code).
• Run reports of email tracking data.
• Troubleshoot and solve basic platform issues.
• General knowledge of email marketing terminology and best practices.
• Experience with basic HTML.
• Basic AMPScript.
• Basic SQL.

Purpose of Position
Direct, coordinate and deliver in an integrated way, projects within its constraints, on time, within budget, meeting project scope, quality, specifications, objectives and stakeholders expectations.

Responsibilities and tasks

• Assist the team in the early identification of impediments and work accordingly with the organization and/or other teams in order to remove them or mitigate their impact to the product development process.
• Train and Mentor the team to understand the client process, formal and effective communication.
• Ensure that the team follows internal process.
• Make effective and timely use of escalations to the account team, PMO, and/or client when needed.
• Actively support team through building an environment of trust, openness and safe experimentation.
• Coach client in process-related aspects.
• Actively engage in coordination efforts with other clients teams from to build a cohesive execution strategy and collaborate as much as possible.
• Leads communications with the client and align client expectations and needs.
• Maintains and updates clients in daily basis with projects progress and draft Status Reports

Key Skills

• Good Comunication and active listening
• Leadership
• Decision Making & Organization
• Relationship building

Are you ready to become a #cloudgaier and keep evolving together? We are looking for a DEV B2B

Purpose of Position
Create e-commerce solutions based on technical leader's guidelines and technical architect's recommendations, using code-based tools.

Know the essential commerce business processes and entities, such as store management, product and category management, shopper group configurations, cart and cart item concepts, and checkout processes.

What we need for this role

• +3 years of experience working with Salesforce Core.
• Professional experience developing enterprise solutions using Salesforce Lightning web components.
• Knowledge to produce clean and efficient code based on SF best practice specifications and standards.
• Experience in Salesforce Apex and Lightning Web Components (LWR platform is a plus).
• Experience with Javascript, HTML, CSS
• E-commerce platform development preferred
• Good communication skills
• Experience working with virtual teams in different time zones
• Autonomy to manage development
• Implementation of SFDC solutions based on Lightning/Experience Cloud platform.
• Admin-First" Declarative 1st approach.

What we offer
At CloudGaia we want you to develop your career, strive every day to be your best version and have a great time!

• 🏥 Medical Care
• 🚀 Career plans
• 💬 English classes
• 💻 Cutting-edge technologies
• 🌴 Unlimited paid, free and unrestricted vacations.
• 🎉 An amazing team of professionals and vibe
• ⏰ Flexible schedules
• 🏠 Home office
• ✈️ Work your way